XTC

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XTC Administration

  1. How do I access the user control panel on the XTC?
  2. The unit is not saving any of my changes.
  3. In Flash Disk Write Protection, the commit changes button is dimmed.
  4. One of my users complained that Internet Explorer processes slow and it consumes a large amount of CPU.
  5. I cannot log into Citrix as a domain user and launch published applications.
  6. The XTC 1000 boots up but my monitor does not come on.  The LED light is amber and I can VNC into it.
  7. I get a message indicating my registry is corrupt and asks if I want to revert to a previous one, how should I answer it?
  8. How do I get the RDP session to start automatically?
  9. Having problems connecting to the thin client using RDP.
  10. I am getting a invalid license key error on Bosanova Secure.
  11. Every time I start the XPe unit it comes up asking for the TCP/IP information - how do I stop it from popping up all the time?
  12. Will my XPe Unit's clock adjust itself automatically for Daylight Saving Time this year?
  13. How can I limit what my users can do and see on the XP Thin Client?
  14. How do I force users to have to log on rather than log on automatically?
  15. I do I set the XP Thin client to log on automatically as a specific user?
  16. How can I determine what build date I have on my XP thin client?
  17. The upper row of Function keys do not work correctly in the emulation session when using Citrix.
  18. Since I cannot uninstall Citrix, is there a way to get the Citrix Secure access icon off the desktop?
  19. Do the XPe thin clients support LEAP?
  20. My XPe thin client keeps running out of disk space and we are not adding anything or doing anything out of the ordinary.
  21. How can I remove the system information from the lower right hand side of the desktop?
  22. I am installing a printer and it is prompting me for the Windows installation CD.

 


How do I access the user control panel on the XTC?

Go to start/run and type control userpasswords2 and select OK.

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The unit is not saving any of my changes.

Make certain after any changes are make that you double click on the ICON that says Flash Disk Write Protection.  Click on Commit changes.

 

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In Flash Disk Write Protection, the commit changes button is dimmed.

You must be logged on as an administrator to save changes to the image.

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One of my users complained that Internet Explorer processes slow and it consumes a large amount of CPU.

To fix this problem we used the following solution:

To quickly disable and enable Flash in Internet Explorer on demand, here is an extension of the above registry edit.  Tested  with NT 4 but should also work in XP and Win 2K.

Use a text editor (Notepad is fine) to create file:

c:\flash_disable.reg

Enter the following 3 lines - NOTE** (everything between brackets [] should begin and end on one line)

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}]

"Compatibility Flags"=dword:00000400

Save this file and create another file, name it c:\flash_enable.reg

Enter the following 3 lines - NOTE** (everything between brackets [] should begin and end on one line)

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}]

Save this file and exit the editor.

You can now choose how you would like to run each of the created files.

  1. Click Start-Run and type C:\flash_disable.reg, or C:\flash_enable.reg.

  2. Create shortcuts on your desktop to execute files.

  3. Create Start menu items to Disable or Enable Flash.

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I cannot log into Citrix as a domain user and launch published applications.

The key modified to get Citrix to work with the XPe thin client is located at:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing

Modify the security on this key and the three subkeys.  Right click on each key, then click on permissions on the menu.  Click on "Advanced" for special permissions.  Click on "Edit" to the the Users group.  Click the checkbox to enable the "Set Value" and "Create Subkey" security settings.  I enabled those settings on the MSLicensing key and the HardwareID, Store, and LICENSE000 subkeys. 

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The XTC 1000 boots up but my monitor does not come on.  The LED light is amber and I can VNC into it.

Reset the CMOS - move over to a different slot for 10 seconds than jumper back to original.

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I get a message indicating my registry is corrupt and asks if I want to revert to a previous one, how should I answer it?

You may get this with bad memory.  Always answer NO, shut down unit, put correct memory in unit and it will come up fine.  If you answer YES, you will corrupt the DOM.

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How do I get the RDP session to start automatically?

Create an RDP profile and add it to the start-up menu/start-up folder.

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Having problems connecting to the thin client using RDP.

If you use RDP from your pc to connect to the thin client pc that I build the password on administrator cannot be blank, it will not connect to and the same for sharing the hard drive.

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I am getting a invalid license key error on Bosanova Secure.

Modify the registry:

[HKEY_LOCAL_MACHINE\SOFTWARE\BOS\BOSaNOVA TCP/IP\Set 1]

"Version"="7.03"

"ProductID"="BNTP3203"

"SetupDate"="2005-05-02"

"CDKey"="086875U22B0FHH" 

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Every time I start the XPe unit it comes up asking for the TCP/IP information - how do I stop it from popping up all the time?

Use regedit to modify the registry.

Delete the key CheckVerOfSet1

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Will my XPe Unit's clock adjust itself automatically for Daylight Saving Time this year?

The patch that fixes daylight saving time is below.  Sign on to the thin client as administrator.  After downloading  the zip file make certain you extract the file and save it as an exe file.  After running program make sure changes are committed or they will be lost.

daylightsavingtime

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How can I limit what my users can do and see on the XP Thin Client?

Select File - Add/Remove Snap-In

Select Add

Select Group Policy Object Editor and select Add

Select Finish

Double click on the desired setting on the right.

Select OK - Save and Exit

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How do I force users to have to log on rather than log on automatically?

Go to Start - Run

type control userpasswords2 - press Enter or OK

Check the Users must enter a user name and password to use this computer.

To force the user to press control alt delete to log on go to the Advanced tab and check Require users to press Ctrl+Alt+Delete.

Save the changes

Reboot the system

It now prompts to login

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I do I set the XP Thin client to log on automatically as a specific user?

Go to Start - Run

type control userpasswords2 - press Enter or OK

uncheck the Users must enter a user name and password to use this computer

Enter the user name and password associated.

Save the changes

Reboot the system

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How can I determine what build date I have on my XP thin client?

Three ways:

#1

 

#2 From the registry information

#3 From the OEMINFO.INI in Windows\System32

 

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The upper row of Function keys do not work correctly in the emulation session when using Citrix.

http://support.citrix.com/article/CTX140219

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Since I cannot uninstall Citrix, is there a way to get the Citrix Secure access icon off the desktop?

Go to:  start|run regedit

Find key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\10995051-69E9-4dd-A8AE-326C588F0FF0

Remove that last key the 10995051-….  Just right-click and chose remove.

That will remove it off the desktop.

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Do the XPe thin clients support LEAP?

The Super RBT with an Intel card and XTC-1300 with the Linksys wireless card support LEAP.

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My XPe thin client keeps running out of disk space and we are not adding anything or doing anything out of the ordinary.

TWEEK option:

From Windows Explorer -

Delete the Windows/CSC directory and from Tools --> Folder Options --> Offline Files --> Uncheck Offline Files and apply the changes.

 

 

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How can I remove the system information from the lower right hand side of the desktop?

Edit the registry:

My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Delete BGInfo

Close registry editor and commit changes.

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I am installing a printer and it is prompting me for the Windows installation CD.

When installing a printer, windows may prompt you for the installation CD. We provide 2 CDs when the units are shipped, the XP recovery CD and the Thin Client Management Software CD. The Thin Client Management Software CD contains the cab file that you will need in the Utils\prtdrv folder. The name of the file is DRIVER.CAB file. 

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